At RKDEMY, our mission is to provide students with high-quality learning resources that support their academic journey. We understand that plans can change, so we’ve created a clear and student-friendly policy regarding cancellations and refunds.
1. Free Trial & Evaluation
We encourage all users to take full advantage of our 7-day free trial (if applicable) to:
Explore the app
Watch video lectures
Review the study materials
This allows you to make an informed decision before purchasing any paid plan.
2. Cancellation Policy
You may cancel your subscription anytime through your Account Settings or by contacting our Support Team.
If you cancel before the next billing date, you will not be charged further.
Cancellations made during the free trial period will ensure no charges are applied to your account.
3. Refund Policy
Refund Eligibility
Refunds are applicable only under the following conditions:
The purchase is a first-time payment for a paid plan.
The refund request is made within 7 days of the payment date.
No more than 20% of the course content has been accessed or downloaded.
Note:
Refunds are not available for:
Renewals
Partial usage
Promotional or discounted subscriptions
How to Request a Refund
To request a refund:
Email us at support@rkdemy.com
Include the following details:
Registered email ID
Payment details
Reason for your refund request
Our team will review your request and respond within 3–5 business days.
Refund Method
If approved, your refund will be:
Processed to the original payment method
Completed within 7–10 business days
4. Contact Us
If you have any questions regarding cancellations or refunds, feel free to reach out:
📧 Email: support@rkdemy.com
📞 Phone: +91 73044 42913